Get Answers Before Your First Login
Clear answers save time when you are deciding whether to open an account. This FAQ explains the phone verification step before account access, where wallet status appears, and how you return to the lobby after logging in. We also explain why a DANA, OVO, GoPay, or QRIS status can remain pending while a receipt is checked. If you are in Medan, the
same mobile path takes you from login to the lobby without changing devices.
- DANA
- OVO
- GoPay
- QRIS